Use of Information
We use your personally identifying information to identify you as a user of the site and to assist and speed the completion of transactions on the site. We may use your email address to contact you directly regarding services or products that we believe may be of interest to you. We do not share your personal information with third parties for any reason.

Fraud
We reserve the right to reject any order that in our sole discretion is made in bad faith or violates any United States or Foreign rules, regulations or taxes. It is a violation of the law to place an order under a false name or with an invalid or unauthorized credit card. We reserve the right to prosecute and pursue any legal action, to the fullest extent permitted by law, against any person who commits fraudulent activity on our website, www.lascointl.com.

Shipping
Currently we only offer UPS as a shipping option. For international orders, please contact us directly for more information. Please note that shipping may vary from item to item. Saturday delivery is not available. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience authorization difficulties. There may be occasional delays beyond the posted shipping time. If your order is delayed beyond the expected timeframe, we will notify you of the delay via e-mail. If you wish to cancel your order as a result of a shipping delay you may do so by contacting our Customer Service Department. If you do not request cancellation the product will be shipped as soon as possible. Whenever possible, we will attempt to ship multiple items together to reduce shipping charges. Please see the item page to determine if this is possible for your order. All shipping prices are quoted in U.S. dollars. No C.O.D. orders can be accepted.

Order Cancellation
We reserve the right to cancel an order or to issue a Return Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error. No backordered item will be kept open beyond 30 days without the consent of the customer. Once an order has been placed, it cannot be cancelled unless the shipment is delayed beyond the represented shipping time. If the ordered product(s) does not ship within the represented time, we will honor any request for cancellation received prior to the actual shipping date of the product(s).

System Availability
We utilize highly reliable computer systems and Internet Service Providers for the services provided over its web site. We will not be responsible for system down time and other technical difficulties, or orders that are not processed or accepted as a result of such systems.

Payment and Sales Tax
We accept VISA, MasterCard, and American Express credit cards for all purchases. All foreign (non-United States) are payable by wire transfer or credit card, unless otherwise arranged. All payments must be in US Dollars. Current billing addresses and phone information must be included with every order. Sales Tax will be charged as required by local laws. Payments may be sent by Cheque offline (mailed) only.

Sales Policy
Most products are covered under a manufacturer warranty. See the respective product description for more details.

Defective Products and Missing Parts
Contact us for defective products and missing parts and we will work with you to resolve the problem. If required, you will need to submit a Defective Product Service Request or a Missing Part Service Request to obtain a replacement part or to receive an account credit.

Overdue Delivery
You can check the status of your shipment on the Orders, and Shipping page. If your shipment is overdue, please contact our Customer Service Department.

All Other Claims
Email the Customer Service Department directly within 7 days of receipt of your product shipment for the following:
     Product not as advertised
     Wrong quantity shipped
     Wrong item shipped
     Freight damage
     Incorrect shipping charge

All returns may be subject to a 20% restocking fee. Please include all peripherals with any return. This includes software, manuals, cables, adapters, etc. Returns that do not include all peripherals may be returned to the customer or charged on a per item basis. All returns will be processed and fully inspected after they arrive in our warehouse. Refused shipments will be charged a 20% restocking fee plus all applicable shipping fees. All returned products must have a Return Authorization Number on the outside of the package. Packages without a Return Authorization Number will be refused. Return Authorization Numbers can be obtained by contacting Lasco International Group at (415) 668-3770 or info@lascointl.com.

Warranty & Return Policy
We are committed to working with you to ensure that every product under warranty performs to the manufacturer's specifications. Manufacturer warranties apply from date of shipment. Please check the respective product description for warranty details and contact information. We do not provide any warranty above and beyond that provided under the respective manufacturer warranty. If you receive a defective product, please contact us. In our experience, many problems can be resolved with the assistance and technical expertise of the manufacturer. If your problem has not been satisfactorily resolved or the product has not been repaired to your satisfaction, we will make every effort to resolve the product or service problem.

IN NO EVENT SHALL WE (LASCO INTERNATIONAL GROUP) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES AND PRODUCTS PROVIDED THROUGH OUR WEB SITE, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, DAMAGES ARISING FROM OR IN CONNECTION WITH LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION OR LOST BUSINESS PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR LIABILITY IN CONNECTION WITH OR ARISING FROM THE SERVICES AND PRODUCTS PROVIDED THROUGH ITS WEB SITE EXCEED THE FEES ACTUALLY RECEIVED FROM THE PARTY MAKING SUCH CLAIM.

Security
We use industry-standard encryption methods to transmit your personal registration information from your computer to ours across the Internet, and we restrict access to any transactional portions of our site to computers running web browsers that support Secure Socket Layer ("SSL") protocol. To use this protection technology, you need to have an SSL-capable browser, such as Netscape Navigator 4.5 or higher, Microsoft Internet Explorer 4.5 or higher. These browsers will automatically activate the technology when you log on to our site.

Please remember that you play a valuable part in security as well. Your password to access our site, which you select at registration, should never be shared with anyone and should be changed frequently. And, after you have finished using our site, you should log off and exit your browser so no unauthorized persons can use our site with your name and account information. Remember that any information you voluntarily disclose on-line in any news or message postings, discussion groups or chat rooms may be collected and used by others without your permission. Furthermore, if you provide any information to parties who operate Web sites that are linked to or from our site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review these sites' policies before revealing any sensitive or personal information.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

Customer Service Department
Should you have any other questions or concerns you may contact us.

Website
If you have any questions regarding our websites (www.lascointl.com, www.armorautos.com, www.lascogroup.org, www.defeatbullets.com), please contact Lasco.